Ione Water Odor

Ione Water Odor

To our Ione Customers

It is unfortunate that you are experiencing unpleasant taste and odor in the drinking water supply. The raw water reservoir that supplies your community in Ione “turns-over” annually. This is a normal and natural process for reservoirs. Meaning that the colder water at the bottom of the reservoir gradually gets warmer and the water supply essentially flips. This can often lead to the formation of elevated levels of taste and odor. The Amador Water Agency does have treatment processes in place to control taste and odor at the Ione Treatment Plant. When our Operators noticed higher than normal odors in the raw supply adjustments were made to address the issue. However, some water with elevated taste and odor did enter the Distribution System in Ione.

While undesirable, water with elevated levels of taste and odor is completely safe to drink. The Agency takes complaints of taste and odor seriously. Our distribution staff has worked diligently to flush this water from our distribution system and we are confident this issue is being resolved.

Moving forward, the Amador Water Agency will continue to work to minimize the formation of taste and odor. It is our objective to provide the highest water quality possible. Our crews will continue to work every day to meet that objective.


FAQs

Is my water making my stomach hurt?
The most likely answer is No. The first reaction to stomach issues bring up thoughts of Giardia, Cryptosporidium and E. coli. All of these can be transmitted through contaminated drinking water. The one thing they all have in common is fecal matter. The Taste and Odor issues in Ione are cause by plant matter, not fecal matter. One of the water quality tests taken is Total Coliform (TC). When there is a positive Coliform sample it indicates that there may be something in the water. That same sample is then tested for fecal bacteria and E. coli. All of the samples taken in Ione and all of AWA’s service areas have been Absent for Total Coliform and Absent E. Coli or Fecal content.

Date Total Coliforms E. Coli
6/05/17 Absent Absent
6/05/17 Absent Absent
6/12/17 Absent Absent
6/12/17 Absent Absent
6/21/17 Absent Absent
6/21/17 Absent Absent
6/26/17 Absent Absent
6/26/17 Absent Absent
7/03/17 Absent Absent
7/03/17 Absent Absent
*A hard copy of these results can be emailed to you upon request.

2. How does Taste and Odor affect my health?
As some algae, bacteria, and tiny fungi grow in surface water sources, they give off nontoxic, smelly chemicals that can cause unpleasant tastes in drinking water. Different algae cause different tastes and odors- grassy, swampy, and pigpen, as examples- and the little fungi can cause an earthy-musty taste. There are no proven incidents of the chemicals that cause a bad taste in drinking water making people sick, but just to be extra careful, water suppliers test for this possibility.


What Can YOU do to help alleviate Taste and Odor problems?
  1. DO NOT conserve your water. Get fresh water flowing through your pipes. Water ages as it sits around and it eats up all the Sodium Hypochlorite used to disinfect your water. Flushing water through the faucets allows properly disinfected water to come through your home. This is the most important thing to do.
  2. Clean out all aerators. Go to your kitchen and bathroom sinks and unscrew the aerator and clean them out. The little screen can hold on to taste and odor.
  3. Store drinking water in a closed glass container in the refrigerator (warm drinking water has more taste than cold drinking water).
  4. Can electric blender to mix the drinking water for 5 minutes. This mixing will remove some of the bad taste. Remember that to be smelled, the chemicals that cause the smell must leave the water, get into the air, and enter your nose. When you mix the water you hasten chemicals leaving the water and get rid of the odor-causing chemicals prior to drinking the water. Then there are fewer chemicals to smell when you drink.
  5. Call Customer Service at 223-3018 and let them know if you are still experiencing problems. They will dispatch a distribution operator to check things out.

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