1/15/22 Main Break Up Country Release

1/15/22 Main Break Up Country Release

Water quality samples came back clear.  Phone calls went out to all affected customers. Door tags will be used for those we couldn’t get hold of. You no longer need to boil your water.

 

A Main Break was discovered in the road up country. This will affect several customers on Alpine Dr., Silver Dr. and Barton Dr. All Customers will be notified via phone call if their home is affected in this area.  Customers can expect low pressure during the repair effort. However if it is determined that a complete shut down is necessary then a boil advisory will be issued to those homes affected.

Once water service is restored we ask customers to boil any water they wish to consume or use bottled water until water quality samples come back clear from the lab. They will be notified when we lift the boil advisory.
 
The chances of water contamination are remote, and AWA will not take any chances with your family’s health. AWA takes protection of public’s health as our foremost responsibility. In most cases, issuing a boil water notice is a precautionary measure for the safety of our customers.
Once the water system is fully charged and back online you may experience air in the lines, discolored or cloudy water. This is normal. We ask that you open your taps and flush the line. All information on boil water notices is posted to our website during an event. To be sure you receive messages though our IVR (phone) system please be sure your contact information is updated with our customer service department. You can reach customer service at 209-223-3018 or email them at customerservice@amadorwater.org.

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