Update: AWA crews were able to repair this leak “hot” which means they were able to sustain system pressure throughout our main. No boil water advisory is in affect. IVR calls will be going out to the homes that were part of this scheduled work to negate the boil water advisory.
Reminder that AWA will be conducting a planned shut down of your water service that affects the following addresses: 16091, 16161, 16185 Overlook Terrace and 16217, 16271, 19281, 16310 on Peyus. There is a service line break that needs replacing. Due to the high pressure line we need to completely shut off the water. The shut down is scheduled for Wednesday, 02/05/2020 from 8:00 – 2:00pm.
The affected homes were called and notified of the planned shut down in advanced.
Once water service is restored we ask that you boil any water you wish to consume or use bottled water until water quality samples come back clear from the lab. We will notify you when we lift the boil advisory.
The chances of water contamination are remote, and AWA will not take any chances with your family’s health. AWA takes protection of public’s health as our foremost responsibility. In most cases, issuing a boil water notice is a precautionary measure for the safety of our customers.
Once the water system is fully charged and back online you may experience air in the lines, discolored or cloudy water. This is normal. We ask that you open your taps and flush the line. All information on boil water notices is posted to our website during an event. To be sure you receive messages though our IVR (phone) system please be sure your contact information is updated with our customer service department. You can reach customer service at 209-223-3018 or email them at email@example.com.